Gaming is meant to be fun — not another source of stress. jllibd believes every player has the right to enjoy gaming safely and responsibly, and we're committed to making that happen.
If you feel that gaming is having a negative impact on your life or someone you know, reach out for help now. jllibd is always here for you. This page has all the responsible gaming tools and information you need.
Jllibd doesn't just entertain — we're equally committed to keeping you safe
Jllibd enforces strict age verification at registration. No one under 18 is permitted to use the platform — this is our first step toward Responsible Gaming.
You can set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately.
Set a session time limit for responsible play. Once the time is up, the platform will automatically remind you to take a break.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. During this period, no betting or gaming will be possible from your account.
If you're facing long-term issues, you can apply for self-exclusion ranging from 6 months to 5 years. Once this decision is made, it cannot be changed before the predetermined period ends.
If you need additional help, jllibd can connect you with professional counseling services and support organizations. You are not alone.
Responsible Gaming means treating gaming as a healthy form of entertainment — one that's enjoyable while keeping financial risk under control. It means playing within your means, setting limits on time and money, and never viewing gaming as a source of income or livelihood.
Jllibd believes every player deserves the freedom to enjoy gaming, while also protecting themselves and their family. The core principles of Responsible Gaming are:
Gaming is entertainment — not a financial solution. We're committed to keeping your experience at jllibd safe.
Gaming addiction develops gradually. If you notice any of the following signs in yourself or someone you know, take them seriously and seek help if needed:
Feeling the urge to bet more BDT than before every time you play.
Thinking you can win everything back by playing more after a loss — this is the most dangerous pattern.
Taking out loans or secretly using family money to fund gaming.
Withdrawing from family, friends, and social activities.
Hiding or lying about how much time or money you have spent.
Neglecting professional or academic responsibilities due to gaming.
Feeling excessive frustration, anger, or anxiety after a loss.
Repeatedly returning to gaming despite trying to stop.
If you notice any three of the signs above, take a break right away and seek professional help. jllibd can help connect you with support.
Ask yourself these questions honestly. If you answer "Yes" to three or more, you may need help:
Do you often spend more time or money on gaming than you planned?
After a loss, do you feel the urge to keep playing to win it back?
Have you ever taken out a loan or borrowed money to cover gaming expenses?
Have family or friends expressed concern about your gaming?
Have you tried to cut back or stop gaming but failed?
Is gaming having a negative impact on your work, studies, or relationships?
Do you feel irritable, anxious, or restless when you can't game?
Have you lied or hidden information about your gaming?
0-2 Yes = Normal. 3-5 Yes = Caution needed, consider setting limits. 6+ Yes = Seek help immediately.
We provide a range of tools to help you stay in control of your gaming. You can activate them anytime from your account settings:
Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be allowed.
Set the maximum amount in BDT you can lose within a given period. Once you hit the limit, play will stop automatically.
Set a time limit for each session. You will receive an automatic alert when the time is up.
Take a temporary break of 24 hours to 6 weeks. Your account will be inactive during this time.
Permanently lock your account for a period of 6 months to 5 years. This action cannot be reversed.
Turn off promotional emails, SMS, and notifications. You will only receive essential account alerts.
Log in and go to My Account > Responsible Gaming, then select a tool and set your preferred limits. Changes take effect immediately.
If you feel you need a long-term break from gaming, self-exclusion is the most effective solution. Follow the steps below:
Log in to your jllibd account and go to the My Account section.
Click the Responsible Gaming option in the menu.
Select the Self-Exclusion option and choose a duration (6 months, 1 year, 5 years, or permanent).
Enter your password to finalize the decision and click Confirm.
Your account will be locked immediately and cannot be reopened before the selected period ends.
Once self-exclusion is activated, it cannot be reversed. Think it through carefully before deciding, and consider discussing it with a family member if needed.
You're not alone. Organizations in Bangladesh and internationally offer support for gaming addiction. Reach out to:
The jllibd support team can connect you with the right assistance organizations. Reach us via email or live chat.
Contact us at any time. We will help you while keeping your information completely confidential.
Your entertainment at jllibd is our priority. We're committed to ensuring the safety and well-being of every player. Let's game responsibly, together.